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When your order is delivered to cargo, you will receive a notification e-mail "Your Order Has Been Shipped". You can also inquire about your order and cargo status with the "Order Tracking" at the top right of our website.

When will my order arrive?
Orders are delivered to cargo by us within 3 working days.

With which courier will my order be sent?
We do our cargo shipments with Yurtiçi Kargo.

My order has arrived when I am not at the address, what can I do?
If you are not at your address, the courier company leaves a note stating that you can pick up your package from our branch. If you do not receive your package from the specified branch within 3 days, your order will be returned to Ultimod.

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